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Getting started with CGN WiFi

From creating your account to your first paid session. Most ISPs finish setup in under ten minutes — the router script does the heavy lifting.

Step 1

Create your account

Sign up and name your organisation. Every ISP gets its own isolated tenant, so your subscribers, sessions, and collections are never shared with another operator.

  • Start the 14-day free trial — no card required
  • Invite owners and admins from Settings → Team
  • Your data stays inside your organisation, enforced at the database layer
Create your account

Step 2

Connect M-Pesa

Open Settings → Payments and connect your Tuma child business. Choose where subscriber money settles — a Paybill, a Till number, or a bank account.

  • Run an end-to-end test payment before going live
  • Your portal stays inactive until that test payment verifies the rail
  • Collections settle to your destination, never to CGN WiFi

Step 3

Add your first router

Go to Routers → Add router and generate a setup script. Paste it into RouterOS and the router joins over an encrypted WireGuard tunnel.

  • The script carries your RADIUS shared secret and NAS identifier
  • MikroTik RouterOS v7 is supported out of the box
  • Router credentials are encrypted at rest and never shown again
Open the router setup guides

Step 4

Create plans and brand your portal

Define hotspot packages and PPPoE plans with the price in KES and the bandwidth your subscribers should get. Then add your logo and primary colour.

  • Hotspot plans get a Session-Timeout based on paid time
  • PPPoE plans are governed by billing status, not prepaid seconds
  • The captive portal carries your brand, not ours

Step 5

Go live and get paid

Share your portal, sell vouchers through agents, or onboard PPPoE subscribers. Watch sessions and collections from the dashboard.

  • M-Pesa STK Push credits sessions automatically
  • Unpaid PPPoE subscribers suspend and restore on their own
  • Use Network Doctor when a subscriber reports a problem

Next steps

Get started

Ready to connect your first router?

Start the free trial, generate your router script, and take your first M-Pesa payment today.

Start free trial